In a professional setting, which of the following can be a barrier to effective communication? Cultural sensitivity Clear structure Jargon unfamiliar to the audience Concise writing

Which communication style is considered most effective in leadership? Passive Aggressive Passive-aggressive Assertive

Why is feedback essential in communication? To increase formality To finish the conversation To confirm the message was received and understood To reduce workload

When asked about your weaknesses in an interview, you should: Say you have none Mention irrelevant flaws Talk about a real weakness and how you’re improving it Blame your previous employer

What does crossing your arms during a conversation usually signal? Openness Confidence Defensiveness or discomfort Agreement

In conflict resolution, what is the most effective first step? Escalate to HR Identify the root cause collaboratively Choose sides Withdraw from the situation

What is the main goal of digital marketing? To create printed brochures To sell products only in physical stores To promote products or services using digital platforms To make cold calls to customers

Which of the following is a common platform for running paid ads online? WhatsApp Google Ads MS Word VLC Media Player

What does SEO stand for in digital marketing? Search Engine Option Site Evaluation Officer Search Engine Optimization Social Engagement Operation

Which social media platform is primarily known for professional networking platform content? LinkedIn Facebook Twitter TikTok

What does the “hashtag” (#) symbol help users do on social media? Add emojis Post private messages Highlight trending topics or keywords Send emails

What is the main function of ChatGPT? Designing graphics Making phone calls Generating human-like text responses Sending bulk SMS